Airline to Honor Nearly All ‘Mistake’ Fares
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Denis Doyle/Getty Images(NEW YORK) -– ABC News reported this week on a “mistake” fare on Alitalia’s Japan website through which some people, with the help of a promotional code, were able to secure free or incredibly cheap flights. Initially, the airline was not going to honor tickets.
The airline now says it will honor some of the fares. The only reservations that will not be honored are those that were completely free. So, even if a person using the discount paid just $1, they will be able to fly.
In a statement to ABC News, Alitalia said the error resulted from a system malfunction.
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