(NEW YORK) — One reason why people who are away from home will wait until they return home to conduct their business in the bathroom is the fear of what they’ll find in a public restroom.
In fact, Bradley Corp., a maker of plumbing fixtures, discovered in a survey that 51 percent of respondents cited the poor condition of a company’s facilities as contributing to an unpleasant experience there.
That’s something businesses need to be aware of for reasons other than hygiene. Some 62 percent of survey respondents believe that unsanitary restrooms are a sign of poor management and about three in ten say that a filthy lavatory will stop them from ever coming back to that business.
The biggest turn-off in a public restroom is a putrid smell, according to the survey, followed by clogged or un-flushed toilets and generally dirty conditions.
Copyright 2012 ABC News Radio