(NEW YORK) — Not happy with one of your Christmas gifts? You’re not alone.
A new survey from the National Retail Federation predicts that about 10 percent of all holiday gifts will be returned. If you’re looking to swap out one of yours, here are some tips to make the process easier:
1. Expect a 15-day return window on electronics from the time of purchase. So if you want to return something, get back to the store as soon as possible.
A notable exception is Walmart, which adjusted its return policy temporarily for the holiday season: “For these items purchased between Nov. 1 and Dec. 24, the limited return period will begin Dec. 26. This includes items such as TVs, cameras, computers, DVD and music players that can have a 15-30 day return period.”
2. While time is of the essence, returning a gift the day after Christmas ensures a long wait at the store’s customer service desk. Staggering that return could be the best course of action, but since Dec. 26 falls on a weekday this year, many people will be working. Your best bet might be to wait until Thursday or Friday this week.
3. It’s highly likely store clerks will ask to see your identification when you make returns. Don’t be offended — for many stores it’s become their new policy to try and prevent fraud and the return of stolen merchandise using counterfeit or forged receipts.
Copyright 2012 ABC News Radio
Heather Long, CNN
Doug Criss, CNN
Aaron Smith, CNN