GM Passes Toyota in J.D. Power Quality Survey
(DETROIT) -- General Motors passed Toyota Motor Corp. to lead J.D. Power & Associates’ Initial Quality Study for the first time since the survey started 27 years ago.
J.D. Power’s survey of new vehicles was redesigned for 2013 to measure the quality and problems related to new technologies, the marketing information services company said.
GM’s four American brands -- Chevrolet, Buick, GMC and Cadillac -- ranked above average in its study this year. GM’s truck brand GMC ranked second, the highest it has ever ranked, and Chevrolet was fifth while the Toyota brand ranked seventh.
GMC both jumped considerably from last year’s rankings. Last year, GMC ranked 12th while Chevrolet was 15th and Toyota was eighth.
General Motors as a corporation had eight model-level segment awards, five of which were for Chevrolet.
“That’s pretty impressive for any manufacturer,” said John Tews, a spokesman for J.D. Power.
Here are J.D. Power’s top 2013 Nameplate IQS Rankings, which are above industry average, based on the fewest problems per 100 vehicles:
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