(NEW YORK) — Super-cold weather and punishing storms have been tough on travelers, causing tens of thousands of canceled and delayed flights since Monday. Still, when flights are affected in your region, aviation experts say, you should know your rights before going to the airport.
“Many airlines, especially the legacy carriers, have a ticketing agreement with other carriers,” says airline regulations consultant Terry Trippler, who runs ThePlaneRules.com.
An example of how these link-ups work is Delta, which “has a ticketing agreement with American, Alaska, US Airways.” That policy, Trippler says, could help you leave on another flight more quickly if yours is canceled.
“It’s not a code-share, it’s a ticketing agreement,” he adds.
First, go to the airline you are scheduled to fly on and ask about making a change.
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David Goldman, CNN
Sam Turner, Deseret News
Sarah Anderson, Deseret News
Brian Stelter, CNN Money