Malaysia Airlines to Offer Refunds, Fee Waivers
Published at
iStock Editorial/Thinkstock(KUALA LUMPUR, Malaysia) — Malaysia Airlines says it will offer refunds and waive change fees for any passengers who wish to cancel or postpone their travel plans in the wake of MH17 being shot down over Ukraine on Thursday.
In a statement on their website, Malaysia Airlines says that passengers — even those with non-refundable tickets — can receive a refund should they opt to cancel or postpone their trip. Enrich passengers will also receive fee waivers for any travel changes and refunded miles if they cancel a trip using redemption tickets.
The offer stands for one week, so customers have to act between July 18 and July 24. All offers are available to customers scheduled to travel between July 18 and December 31, 2014.
In a statement, the company said that it “deeply regrets the loss of MH17, and is very much appreciative of the support from our passengers.”
Follow @ABCNewsRadio
Copyright 2014 ABC News Radio