Virgin America Rated Top Airline in “Consumer Reports” Survey
(NEW YORK) — Planning on taking a vacation soon? You may want to consider booking your flight with Virgin America.
The carrier is listed as the top-rated airline in a new Consumer Reports survey.
“Virgin America got very high ratings across the board. In fact, it was some of the highest ratings we’ve seen on an airliner for years,” says Mandy Walker, a Consumer Reports senior project editor.
“People were very happy with the check-in ease, they like the cabin crew’s service, they liked how clean the planes were, baggage handling got high marks and they like the in-flight entertainment; you know they have those seat-back screens with all the different programs on it,” she says.
Following Virgin America on the list is Southwest Airlines. JetBlue Airways came in third.
As for which airline came in last: “Well at the bottom of our list was Spirit Airlines. It actually received one of the lowest ratings that we’ve seen in some time,” Walker says.
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