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Southwest Airlines Plane Veers Off New York Runway

Southwest Airlines Plane Veers Off New York Runway

Justin Sullivan/Getty Images(NEW YORK) — A plane veering off the runway might frazzle most pilots, but not the one flying Southwest Flight 4695.On a recording obtained by LiveATC.net, the pilot calmly says to the control tower, “Tower, 4695, we …

Southwest Airlines to Impose ‘No-Show’ Fee

Southwest Airlines to Impose ‘No-Show’ Fee

Justin Sullivan/Getty Images(NEW YORK) — For Southwest Airlines, it’s going to cost you to be a “no-show.” The airline announced Friday it will soon charge a new fee for passengers who fail use their ticket without canceling first, USA Today reports. …

Southwest Sued Over Hot Tea Burns

Southwest Sued Over Hot Tea Burns

Justin Sullivan/Getty Images(NASHVILLE, Tenn.) — Southwest Airlines is in hot water for allegedly burning a passenger with a cup of scalding tea.According to a lawsuit filed this week in Davidson County Circuit Court in Nashville, Tenn., on Dec. 28, 2…

Southwest Sued Over Hot Tea Burns

Southwest Sued Over Hot Tea Burns

Justin Sullivan/Getty Images(NASHVILLE, Tenn.) — Southwest Airlines is in hot water for allegedly burning a passenger with a cup of scalding tea.According to a lawsuit filed this week in Davidson County Circuit Court in Nashville, Tenn., on Dec. 28, 2…

Breakthrough Radar System Helps Pilots Avoid Rough Turbulence

Breakthrough Radar System Helps Pilots Avoid Rough Turbulence

ABC News(WILMINGTON, N.C.) — In-flight turbulence causes more injuries on an airplane than anything else, but a breakthrough piece of technology could help pilots avoid these pockets of unstable air and make for safer flights.Pilots report more than 7…

Southwest Airlines Apologizes to Customers Overcharged in Online Sale Error

Southwest Airlines Apologizes to Customers Overcharged in Online Sale Error

Justin Sullivan/Getty Images(NEW YORK) — Southwest Airlines apologized Saturday to hundreds of customers who reported being charged multiple times for the same ticket.Celebrating the milestone of reaching three million Facebook fans, the airline Frida…

Low-Cost Carriers Flying High in Customer Satisfaction

Low-Cost Carriers Flying High in Customer Satisfaction

Scott Olson/Getty Images(NEW YORK) — It’s no secret that low-cost carriers have won over the hearts of travelers everywhere.  But it may not be for the reason you think: When it comes to price, there’s typically not a whole lot of dif…

‘Too Fat To Fly’ Passenger Sues Southwest Airlines For ‘Discriminatory Actions’

‘Too Fat To Fly’ Passenger Sues Southwest Airlines For ‘Discriminatory Actions’

Justin Sullivan/Getty Images(NEW ORLEANS) — Kenlie Tiggeman, the overweight passenger who garnered national attention last May after she claimed a Southwest gate agent told her she was “too fat to fly,” is now suing the airline.Tiggeman, who lives in …

Southwest Airlines Plane Blows Two Tires During Takeoff

Southwest Airlines Plane Blows Two Tires During Takeoff

Justin Sullivan/Getty ImagesUPDATE: Only hours after the aborted takeoff, a different Southwest plane — this one heading to Ontario, Calif., hit a bird while taking off.  The plane turned around and landed back at the Sacramento Airport.  Fl…

Unaccompanied Minor Ends Up in Wrong State After Flight Mix-Up

Unaccompanied Minor Ends Up in Wrong State After Flight Mix-Up

Justin Sullivan/Getty Images(BALTIMORE) — What was supposed to be a normal flight to visit her grandparents for the holidays turned into a confusing mix-up for 9-year-old Chloe Boyce.The girl’s itinerary was originally supposed to send her from …

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