CFPB Launches Online Credit Card Complaint Database
(WASHINGTON) — Do you have a gripe with your bank about credit cards? Well, starting on Tuesday you can see if others feel the same way.
The Consumer Financial Protection Bureau is launching a new online database that will allow consumers to see what kind of complaints others have filed on credit card-issuing banks. Visitors will be able to search complaints by ZIP code, time and issue. They will also be able to see how banks have responded.
The Consumer Complaint Database, which is currently in the beta stage of development, will not include personal information.
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