Twitter Walks Back CFO’s Comments Regarding iOS 8 Issue, Link to Loss of Users
Published at
seewhatmitchsee/iStock Editorial/Thinkstock(NEW YORK) — Twitter walked back comments made by its CFO during a fourth quarter earnings conference call that seemed to blame an Apple iOS 8 update for the loss of four million Twitter accounts.
Twitter boasted $479 million in revenues in the fourth quarter 2014, an increase of 97 percent over the fourth quarter 2013. Still, CFO Anthono Noto explained that an increase of just 20 percent in active users was caused in part by “changes in third-party integrations.”
During the conference call, Noto seemed to say that the millions of lost accounts were caused by a glitch within an Apple software update. “We lost approximately four million net users due to the rollout of the iOS 8 integration, which primarily impacted our third-party polling [monthly active users], but also to a lesser extent impacted Twitter-owned and -operated [monthly active users],” he said.
Later on, the Twitter Investor Relations account posted a message clarifying that “there was no bug or issue with iOS 8,” but that rather “it is an issue on Twitter’s side as users upgraded.”
To clarify from yesterday's call: there was no bug or issue with iOS 8. It is an issue on Twitter's side as users upgraded.
— TwitterIR (@TwitterIR) February 6, 2015
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