Idaho Falls Power issues warning about phone scam


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IDAHO FALLS — Idaho Falls Power is warning customers to be aware of a possible scam from callers wanting money.

The utility company says the caller claims to be from Idaho Power or Idaho Falls Power and they demand payment.

Idaho Falls Power reminders customers of the following:

– If the caller is demanding immediate payment or for you to buy a prepaid credit card to make a payment, it’s a scam.

– If the caller says payment must be taken over the phone, it’s a scam.

– If the caller cannot offer payment options, it’s a scam.

– If you are unsure about whether you owe money to the City of Idaho Falls for utilities, hang up and call the utilities office at (208) 612-8280 or (208) 612-8144 to verify.

Be cautious about providing any personal or financial information over the phone if you have not solicited the phone call.