New video shows gunman shooting victims at Idaho In-N-Out Burger drive-thru - East Idaho News
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IN-N-OUT SHOOTING

New video shows gunman shooting victims at Idaho In-N-Out Burger drive-thru

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Surveillance video released Friday by Twin Falls police shows gunman Chad Williams’ deadly rampage in and around the city’s In-N-Out Burger on Saturday, Aug. 1. Click on the player above to watch Friday’s news conference and the surveillance video, which begins at 15:30.

WARNING: The surveillance video contains content that may be disturbing or traumatic for some viewers. Viewer discretion is advised.

TWIN FALLS — Police released video Friday of a mass shooting that killed three people at an Idaho In-N-Out Burger, and heaped praise on a bystander who engaged the gunman on a trail, slowing him down and giving authorities time to catch up.

The video revealed more details of a chaotic scene in Twin Falls last weekend. The gunman walked up to the drive-thru window four times and opened fire, killing an In-N-Out employee, police said.

A total of 10 people were shot — inside the restaurant, directly outside, on an adjacent busy road and at a nearby visitors center lot, Twin Falls Police Chief Matthew Hicks said.

RELATED | 3 dead and 7 injured in shooting at Twin Falls In-N-Out Burger, city spokesman says

Hicks said at a news conference that investigators still don’t have a motive for the shooting. The gunman, Chad Williams, 24, killed himself.

“What happened here was violent, frightening and deeply traumatic,” Hicks said.

It should have been a “normal Saturday afternoon,” he said. “Employees showing up for work. Visitors coming to see our beautiful city. Instead, they were confronted with chaos, fear and now loss.”

As the shooting unfolded, employees from nearby stores fled to a walking trail. When the gunman headed to the trail, he came across two people, including one with his hands in the air as he talked to Williams, according to the video.

Surveillance video shows a citizen engaging in conversation with the gunman to distract him from possibly pursuing others on the trail, police explained.
Surveillance video shows a citizen engaging in conversation with the gunman to distract him from possibly pursuing others on the trail, police explained. | Courtesy Twin Falls Police Department

He distracted the gunman from possibly pursuing others on the trail. Williams subsequently killed himself as police chased him. His body was found near a canyon.

“To that young man, you are a hero,” Hicks said. “Your courage, your composure, your selflessness in that moment likely gave others the time they needed to escape harm. This community is grateful for you, and we will never forget what you did that day.”

Hicks also praised the work of an off-duty state trooper and a former police officer, A.J. James, who was wounded while confronting Williams.

James ran toward the sound of gunfire from the drive-thru window and was shot and wounded, while the off-duty officer inside the In-N-Out exchanged gunfire with Williams through the window and directed workers out of the building, Hicks said.

He acted “heroically and unbelievably” to try to slow down the shooter, the police chief said, declining to release the off-duty officer’s name.

Surveillance video shows an off-duty officer engaging with the shooter from inside the In-N-Out Burger restaurant in Twin Falls.
Surveillance video shows an off-duty state trooper engaging with the shooter from inside the In-N-Out Burger restaurant in Twin Falls. | Courtesy Twin Falls Police Department

The In-N-Out had opened in July as part of the chain’s expansion into Idaho.

Police identified those killed as Ashley Garibay, 23, of Stockton, California; Dale Schultz, 66, of Salt Lake City; and Christopher Claunch, 59, of Hagerman, Idaho.

RELATED | Hundreds mourn victims of In-N-Out shooting at candlelight vigil


PHOTO GALLERY:
Surveillance video shows the gunman's vehicle, with its driver-side window rolled down, right before he shoots and kills an In-N-Out Burger employee working the drive-thru on Saturday, Aug. 1, 2026. The man opened fire on and around the Twin Falls restaurant, killing three and injuring seven, before he killed himself.
Surveillance video shows the gunman’s vehicle, with its driver-side window rolled down, right before he shoots and kills an In-N-Out Burger employee working the drive-thru on Aug. 1. | Courtesy Twin Falls Police Department
Surveillance video shows Twin Falls In-N-Out Burger employees trying to help their injured co-worker, who had been shot, as they all attempt to escape the building after a gunman opened fire on them on Saturday, Aug. 1, 2026.
Surveillance video shows Twin Falls In-N-Out Burger employees trying to help their injured co-worker, who had been shot, as they all attempt to escape the building after a gunman opened fire on them on Aug. 1. | Courtesy Twin Falls Police Department
This image taken from a surveillance video shows an armed man walking through a Twin Falls In-N-Out Burger's drive-thru after shooting a worker and several people inside cars in the drive-thru line on Saturday, Aug. 1, 2026.
Surveillance video shows an armed man walking through a Twin Falls In-N-Out Burger’s drive-thru after shooting a worker and several people inside cars in the drive-thru line on Aug. 1. | Courtesy Twin Falls Police Department
Surveillance video shows, A.J. James, a former police officer, retreating after he was shot by the gunman who opened fire on the Twin Falls In-N-Out Burger on Saturday, Aug. 1, 2026.
Surveillance video shows A.J. James, a former police officer, retreating after he exchanged fire with the gunman and was shot, outside the Twin Falls In-N-Out burger on Aug. 1.| Courtesy Twin Falls Police Department

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