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If you get a call requesting immediate payment or your power will be shut off, it’s a scam

Idaho Falls

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The following is a news release from the city of Idaho Falls.

IDAHO FALLS — We’ve received numerous calls this morning (Wednesday) regarding an automated call to our customers threatening to shut their power off. Please note this is a scam.

Any notice of potential disconnect will be printed on your current utility bill. We do not make phone calls to residential customers. To help avoid a scam in the future, please note the following:

  • If the caller is demanding immediate payment or for you to buy a prepaid credit card to make a payment, it’s a scam.
  • If the caller says payment must be taken over the phone, it’s a scam.
  • If the caller cannot offer payment options, it’s a scam.
  • If you are unsure about whether you owe money to the City of Idaho Falls for utilities, hang up and call the utilities office at (208) 612-8280 or (208) 612-8144 to verify.
  • Be cautious about providing any personal or financial information over the phone if you have not solicited the phone call.