WATCH: We learn what it takes to be a 911 dispatcher in an Emergency Communcations Center
Published at | Updated atBLACKFOOT – The EastIdahoNews.com team is highlighting different jobs in our area, and today, we’re Workin’ It inside the Emergency Communications Center in Bingham County
Erin Hidalgo is the 911 supervisor and has been a dispatcher for 33 years. She’s helped thousands of people in need and dealt with every emergency imaginable.
We spent some time with Erin to see what it takes to be an emergency dispatcher. She walked us through how calls come in, how responders are dispatched to different scenes and the skills it takes to successfully work in a dispatch center.
Watch our video in the player above and learn more about the Bingham County Emergency Communcations Center.

This story is sponsored by Workforce Training and Continuing Education Division, which is responsible for the non-credit programs at College of Eastern Idaho. WTCE is home to one of Idaho's six Workforce Training Centers operated in cooperation with Idaho Career Technical Education. Our programs unite people who want to expand their creative talents and gain new skills and experiences. From enhancing career aspirations to upskilling, there is a class, certificate or program just for you! WTCE has a combination of short- and long-term courses spanning topics such as cybersecurity, art, welding and many others. Workforce Training and Continuing Education Division is a service to the entire community.